The Group engages in diversified segments of the real estate business, including property development and investment, property management, serviced apartment management, and office leasing. Therefore, we work with a vast network of contractors, tenants and residents during our daily operations. Undertaking responsibilities throughout our value chain, we have implemented different measures in both the upstream and downstream operations to ensure high product quality, satisfying tenant and resident experience, reliable business partnerships, as well as good business ethics.

Managing contractors and suppliers

  • Only qualified contractors who comply with all relevant local laws and regulations and with environmental awareness and social responsibility will be engaged to manage construction works for our development projects;
  • Regular monitoring and reviewing will be performed by the Group to ensure the quality and compliance of our service provider.

Delivering high-quality services

  • Certain types of commercial activities that might disturb our visitors or tenants are avoided with an aim to provide our tenants at Hon Kwok Jordan Centre with a tranquil business environment;
  • Adequate attendants and security guards are required to be deployed at our properties for providing immediate care to our tenants and residents;
  • Staff at our properties are trained with first-aid knowledge and through regular fire drills;
  • Multiple complaint channels and standard complaint handling procedures are established to collect opinions from our tenants, residents and visitors.